Question 1

Who are we?

Answer

Carousel Macarons is licensed bakery in Atlanta, Georgia. We specialize in making authentic French macarons. Our operation started in 2017 in Minnesota as home-based business. Since December 2020, we have moved our production to Georgia at PREP Atlanta Commercial Kitchen. Our owner, Eser, who is also the main chef, previously was a French teacher in Istanbul, Turkey. She spent many years in France, always facinated with the beauty of French pastry. After moving to Minnesota, she started her own macaron business which soon became an icon around the Twin Cities. She was the first baker to introduce the macaron cake in the Minnesota market. In addition to her delicious flavors, her talent in producing creative designs with macarons caught a lot of attention not only in US but also global community. Now, we are excited to continue our business in Atlanta with local pickup, delivery and National Shipping options.

Question 2

Where and when can I pickup my macarons?

Answer

If you have placed your order and received a pickup confirmation email from us, you can pickup your order at PREP Commercial Kitchen Atlanta (3300 Marjan Drive Atlanta, GA 30340.) Our macarons are baked-to-order and prepared according to the customer's specific pickup schedule. So, for your convenience, please arrive at PREP facility on the date/time that was communicated to you in your pickup confirmation email. We do not accept walk-ins.

Question 3

Do you have a delivery?

Answer

Yes, we do have next-day local delivery to majority of neighborhoods around Atlanta greater metro area. Please share your zipcode at check-out to see available delivery options for your address.

Question 4

Are your macarons gluten-free?

Answer

All our macarons are made from gluten-free ingredients. However, the commercial kitchen we are using for production is not fully certified as 100% gluten-free as the same facility (and equipment inside) is used for the products which may contain gluten.

Question 5

Do you make custom macarons?

Answer

Yes. We can create macarons in different sizes, shapes, colors, flavors and decoration. You can visit our gallery for some of our past work to get some inspiration or come with what you have in mind. Our creative team will create the right customized macarons for you.

Question 6

Does your macarons contain nuts?

Answer

All of our macarons are made with almond flour and some of our flavors contains other types of nuts. Nuts are not part of every flavor but traces of nuts can be found in any of our macarons. For that reason, we recommend those with nut allergies not to consume macarons.

Question 7

What form of payments do you accept?

Answer

We accept payments via Credit Card, Debit Card or PayPal. You can choose any of these options during checkout!

Question 8

How long in advance do I need to place my order?

Answer

We operate as bake-to-order based on the order requests we get from our customers. We typically recommend our customers to place their orders as much in advance as possible. For large or custom orders, please reach out to us at least 2 weeks in advance. For weddings and special events, we recommend reserving your date at least 6 months in advance. During holiday seasons, these timings will need to be extended so as a rule of tumb reach out to us as early as possible!

(With Nationwide Shipping, Local Pickup & Next-Day Delivery)

If you have any other questions you can reach us at carouselmacarons@gmail.com